Refereed Publications and paper reviews

 

Recent publications

2025

  1. Costa, I., Nunes, E., Sousa, S. (in press) Imptoving a Logistic Complaints Process Through a Six Sigma Project. IEEE International Conference on Industrial Engineering and Engineering Management (IEEM), 2024, Bangkok, Thailand.

2024

  1. Reis, A. M., Verna, E. Costa, L., Sousa, S., Galetto, M. (in press) A Scenario-Based Framework for Strategic Inspection Decision-Making in High-Volume Production Environments,. International Journal of Quality and Reliability Management.
  2. Reis, A. M., Dall-Orsoletta, A., Nunes, E., Costa, L., Sousa, S. (2024) Quality costs and Industry 4.0: Inspection strategy modelling and revising. International Journal of Advanced Manufacturing Technology. DOI: 10.1007/s00170-024-13184-9
  3. Sousa, S.D., Dias, L.S., Nunes, E.P. (2024) Assessment of Alternative Quality Control Plans in Dynamic Contexts: A Simulation Approach . Lecture Notes in Mechanical Engineering, pp. 443-450. DOI: 10.1007/978-3-031-38165-2_52
  4. Ribeiro, Marta; Sousa, Sergio  (2024) Adaptation of QRQC Methodology to a Manual Intensive Industry Authors.  6th International Conference on Quality Engineering and Management, ICQEM 2024, pp. 521-535, 13-14 June, 2024, Girona, Spain.
  5. Santos, Eduardo; Nunes, Eusebio; Sousa, Sergio; Rodrigues, Cristina (2024) Contribution to Reduce Type II Error at the End-of-Line Inspection at an Automotive Industry Supplier. 6th International Conference on Quality Engineering and Management, ICQEM 2024, pp. 507-520, 13-14 June, 2024, Girona, Spain.
  6. Reis, Angelica; Costa, Lino; Sousa, Sergio (2024) Inspection Planning Improvement Framework Based on the PDCA Cycle .  IFIP Advances in Information and Communication Technology, 730, pp. 75-90, 2024.
  7. Mateus, Mariana; Sousa, Sergio (2024) Dashboard Development for the Quality Department of a Company from the Automotive Industry   IFIP Advances in Information and Communication Technology, 731, pp. 148-163, 2024.

2023

  1. Sousa, S. D., Pham D. T. (2023) Quality Control in Remanufacturing: Distinguishing Features and Techniques Lecture Notes in Mechanical Engineering (Springer), pp. 546-555. DOI: 10.1007/978-3-031-17629-6_57
  2. Reis, Angelica Muffato; Sousa, Sergio Dinis Teixeira; Costa, Lino (2023) Wastes identification through Kaizen Events: a case study in the Automotive Sector. Lecture Notes in Mechanical Engineering (Springer), pp. 228-235.  DOI: 10.1007/978-3-031-17629-6_24
  3. Sector Barros, B., Rodrigues, C., Sousa, S., Nunes, E. (2023) Implementation of a Quality Cost Management Model: Case Study from the Textile Industry. IFIP Advances in Information and Communication Technology, 2023, 691 AICT, pp. 287-301. DOI: 10.1007/978-3-031-43670-3_20
  4. Nunes, Eusebio; Dias, Luis; Sousa, Sergio (2023) Impact of Order Size on Quality Cost of 100% Inspection: A Simulation Approach, ICOPEV - International Conference on Production economics and Project Evaluation, 29-30 September, Castelo Branco, Portugal, pp.61-70.
  5. Barragan-Landy, M, Romero, F., Sousa, S. (in press) Evaluation of Performance Measurement Propositions in the Construction Sector: Perspectives from Managers and Customers.
  6. Sousa, S., Telhada, J., Nunes, E. (2023) Using Cost of Quality to Select Alternative Suppliers and Determine Incoming Inspection in Dynamic Contexts, CIE50 Proceedings, October 30 - November 2, 2023 American University of Sharjah, UAE.

2022

  1. Dias, Luis, Nunes, Eusebio, Sousa, Sergio (2022) Quality Cost of 100% Inspection on Manufacturing Processes: Advantages of Using a Simulation Approach, IEEE International Conference on Industrial Engineering and Engineering Management (IEEM), 2022,Kuala Lumpur,  Malaysia, pp. 1144-1148, DOI: 10.1109/IEEM55944.2022.9989837.
  2. Reis, Angelica M.; Costa, J. M.; Sousa, Sergio D.; Costa, Lino (2022) Assessing a customer complaint indicator: a case study in the automotive sector. 5th International Conference on Quality Engineering and Management, ICQEM 2022, 14-15 July, 2022, Braga, Portugal, pp. 853 - 871, Code 181900

2021

  1. Barbosa, Flavia V., Sousa, Sergio D. T., Teixeira, Senhorinha F. C. F.; Teixeira, Jose C. F. (2021) Application of Taguchi Method for the Analysis of a Multiple Air Jet Impingement System with and without Target Plate Motion, International Journal of Heat and Mass Transfer (Q1@SJR), 176 (2021) 121504. DOI: https://doi.org/10.1016/j.ijheatmasstransfer.2021.121504.
  2. Soares, J., Sousa, S. and Tereso, A. (2021) A decision-making model for the rework of defective products, International Journal of Quality & Reliability Management (Q2@SJR), 2021, 38(1), pp. 68-97. DOI: https://doi.org/10.1108/IJQRM-06-2019-0185
  3. Barragan-Landy, M.F., Sousa, S., Romero, F. (2021) Adaptation mechanisms and service quality dimensions in dynamic and turbulent environments: Empirical results. Advances in Transdisciplinary Engineering, 2021, 16, pp. 322-331.
  4. Sousa, S., Nunes, E. (2021) Inspection and Repair Cost Modeling Granularity: A Pragmatic Approach. 2021 International Conference on Decision Aid Sciences and Application, DASA 2021, 2021, pp. 567-572.

2020

  1. Souza, R., Sousa, S. and Nunes, E. (2020) Developing Organisational Learning through QC Story, Total Quality Management & Business Excellence (Q1@SJR), vol. 31(13-14), pp. 1565-1587. DOI: 10.1080/14783363.2018.1490641.
  2. Soares, J., Sousa, S. and Tereso, A. (2020) Industry practices on the rework of defective products: survey results, The TQM Journal (Q2@SJR), vol. 32(6), pp. 1177-1196. DOI: 10.1108/TQM-06-2019-0162.
  3. Sousa, S. and Nunes, E. (2020) Framework to Determine the Quality Cost and Risk of Alternative Control Plans in Uncertain Contexts, International Journal of Industrial Engineering: Theory, Applications and Practice (Q3@SJR), vol. 27(5), pp. 747-759.
  4. Duarte, Beatriz, and Sousa, S. (2020) Supplier pre-qualification method for the Portuguese construction industry, Procedia Manufacturing (Q2@SJR), 2020, 51, pp. 1703-1708.
  5. Dias, Joana, Nunes, E. and Sousa, S. (2020) Productivity Improvement of Transmission Electron Microscopes - A Case Study. Procedia Manufacturing (Q2@SJR), 2020, 51, pp. 1559-1566.
  6. Pinto, Luis, Nunes, E. and Sousa, S. (2020) A framework to improve training and development of workers' technical skills: effects on operational performance during company relocation. Procedia Manufacturing (Q2@SJR), 2020, 51, pp. 1806-1813.
  7. Reis, A. M., Schmidt Teixeira, J. V., Vergara, L. G. L. and Sousa, S. D. T. (2020) Worker Location-Based Safety Performance Indicator, in P. M. Arezes et al. (eds.), Occupational and Environmental Safety and Health II, Studies in Systems, Decision and Control, 277, Springer, https://doi.org/10.1007/978-3-030-41486-3_8.
  8. Barragan-Landy, M. F., Sousa, S. and Romero, F. (2020) Service Quality Factors in the Construction Sector: A Literature Review, IOP Conference Series: Materials Science and Engineering (MSE), 800(1)012035.
  9. Barros, A., Sousa, S. and Nunes, E. (2020) Performance indicators in the construction industry: a study with Portuguese companies, IOP Conference Series: Materials Science and Engineering (MSE), 800(1)012008
  10. Barragan-Landy, M. F., Sousa, S. D., Romero, F. and Leao, C. P. (2020) A Proposed Representative Sampling Methodology, in proceedings of the 19th European Conference on Research Methodology for Business and Management Studies, 2020-June, pp. 8-17.ISSN (2049-0968) .
  11. Sousa, S., Teixeira, R. and Nunes, E. (2020) Assessing the COVID-19 Performance Indicators Used in the Portuguese Daily Situation Report, Proceedings of 2020 International Conference on Decision Aid Sciences and Application, DASA 2020, pp. 1166-1173, 9317138, IEEE.

2019

  1. Flavia V. Barbosa, Sergio D. T. Sousa, Senhorinha F. C. F. Teixeira and Jose C. F. Teixeira (2019) Application of DOE for the Study of a Multiple Jet Impingement System, in S. Misra et al. (Eds.): ICCSA 2019, LNCS 11621, Part III, Springer, pp 3-11.
  2. Sousa, S. and Nunes, E. (2019) Integrating quality costs and real time data to define quality control, Procedia Manufacturing, Vol. 38, 2019, pp. 1600-1607, https://doi.org/10.1016/j.promfg.2020.01.125.
  3. Nunes, E. and Sousa, S. (2019) A dynamic programming model for designing a quality control plan in a manufacturing process, Procedia Manufacturing,  Vol. 38, 2019, pp. 581-588, https://doi.org/10.1016/j.promfg.2020.01.073.
  4. Oliveira, R., Taki, S.  A., Sousa, S., Salimi, M. A. (2019) Global Process Effectiveness: When Overall Equipment Effectiveness Meets Adherence to Schedule, Procedia Manufacturing, Vol. 38, 2019, pp. 1615-1622. https://doi.org/10.1016/j.promfg.2020.01.123
  5. Sousa, S. and Nunes, E. (2019) Quality Control Strategy Based on Quality Cost Models with Uncertain Parameters, Proceedings of International Conference on Computers and Industrial Engineering, CIE Volume 2019-October. 49th International Conference on Computers and Industrial Engineering, CIE 2019; Beihang University Beijing; China; 18-21 October 2019; Code 157411.

2018

  1. Sousa, S, Rodrigues, N and Nunes, E. (2018) Evolution of process capability in a manufacturing process, Journal of Management Analytics (Q1@SJR), Volume 5, Issue 2, pp. 95-115. https://doi.org/10.1080/23270012.2018.1436988
  2. Vilarinho, S., Lopes, I.S. and Sousa, S. (2018) Developing dashboards for SMEs to improve performance of productive equipment and processes, Journal of Industrial Information Integration (Q1@SJR), Volume 12, December 2018, pp. 13-22..
  3. Soares, Joao, Tereso, Anabela and Sousa, Sergio (2018) Use of analytic hierarchy process (AHP) to support the decision-making about destination of a batch of defective products with alternatives of rework and discard, in Springer Proceedings in Mathematics and Statistics series, Chapter 25, https://doi.org/10.1007/978-3-319-71583-4_25.
  4. Sousa, S., Nunes, E. and Silva R. (2018), Knowledge Management in a Dynamic Manufacturing Context: Case Study, Transdisciplinary Engineering Methods for Social Innovation of Industry 4.0, IOSpress, pp.1082-1091. ISBN 978-1-61499-898-3.
  5. Vieira, A., Nunes, E., and Sousa, S. (2018) Key Inefficiencies and Improvement Opportunities in the Textile Sector: Case Study, Transdisciplinary Engineering Methods for Social Innovation of Industry 4.0, IOSpress, pp. 993-1002, ISBN 978-1-61499-898-3.
  6. R. Estrada, S. Sousa and I. Lopes (2018), Performance assessment system development based on performance prism in social services, 2017 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM), Singapore, 2017, pp. 855-859. doi: 10.1109/IEEM.2017.8290013
  7. Vieira, A., Soares, S., Sousa (2018) Implementing the Balanced Scorecard in Excel for Small and Medium Enterprises, in 2017 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM2017), Singapore, 2017, pp. 2361-2365. doi: 10.1109/IEEM.2017.8290314

2017

  1. C. Roriz, E. Nunes, S. Sousa (2017) Application of Lean Production Principles and Tools for Quality Improvement of Production Processes in a Carton Company, Procedia Manufacturing (Q2@SJR), Volume 11, 2017, Pages 1069-1076, ISSN 2351-9789, https://doi.org/10.1016/j.promfg.2017.07.218
  2. Sandrina Vilarinho, Isabel Lopes, Sergio Sousa (2017) Design Procedure to Develop Dashboards Aimed at Improving the Performance of Productive Equipment and Processes, Procedia Manufacturing (Q2@SJR), Volume 11, 2017, Pages 1634-1641, ISSN 2351-9789, https://doi.org/10.1016/j.promfg.2017.07.314
  3. Sergio Sousa, Nuno Rodrigues, Eusebio Nunes (2017) Application of SPC and Quality Tools for Process Improvement, Procedia Manufacturing (Q2@SJR), Volume 11, 2017, Pages 1215-1222, ISSN 2351-9789, https://doi.org/10.1016/j.promfg.2017.07.247
  4. Estrada, R., Sousa, S., Lopes, I. (2017) Performance Prism Applicability in the Social Service Sector, in Proc. of Int. Conf. on Computers and Ind. Eng., CIE 2017 47th International Conference on Computers and Industrial Engineering: How Digital Platforms and Industrial Engineering are Transforming Industry and Services, CIE 2017; Universidade Nova de Lisboa, Lisbon; Portugal; 11 -13 October 2017; Code 133146.
  5. Sezgin, B., Sousa, S., Nunes, E., Alaykiran, K. (2017) DMAIC Methodology to Solder Paste Printing Process in Printed Circuit Boards,  International Journal of Engineering and Applied Sciences (IJEAS), Volume 4, Issue 12, 2017, Pages 30-37,  ISSN: 2394-3661.

2016

  1. Lopes, I., Sousa, S. and Nunes, E., (2016) Methodology for Uncertainty Characterization of Performance Measures, International Journal of Quality & Reliability Management (Q2@SJR), Vol. 33 Iss 9 pp. 1346 - 1363, http://dx.doi.org/10.1108/IJQRM-10-2014-0146.
  2. Silva, M.M., Fonseca, L.M. & Sousa,  S. D. (2016) The Impact of ISO 9001:2015 on ISO 22000 and Food Safety Management Systems (FSMS), QUALITY - access to success (Q3@SJR), Vol 17, n. 152, pp. 81-85.
  3. Sousa, Sergio D.; Guerra, Liliana and Nunes, Eusebio P. (2016) Statistical Process Control Automation in the Final Inspection Process: an Industrial Case Study, Proceedings of 2016 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM), Bali, Indonesia, December 4-7, pp 876-880.
  4. Rodrigues, Matilde A., Leao, Celina P., Nunes, Eusebio, Sousa, Sergio and  Arezes, Pedro, (2016) A fuzzy logic approach in the definition of risk acceptance boundaries in Occupational Safety and Health, ASCE-ASME Journal of Risk and Uncertainty in Engineering Systems, Part B: Mechanical Engineering, (Mar 09, 2016) doi: 10.1115/1.4032923.
  5. Morais, Valter; Sousa, Sergio and Lopes, Isabel (2016) Lean Six Sigma Project for Productivity Enhancement, in Transactions on Engineering Technologies, pp207-221, Springer, ISBN 978-981-10-1087-3, DOI 10.1007/978-981-10-1088-0_16
  6. Alshelh, Lina & Sousa, Sergio (2016) Initial Literature Review: Achieving Operational Excellence In Smes Through The Integration Between Continuous Improvement And Innovation, Proceedings og 3rd International Conference on Project Evaluation ICOPEV 2016, 16-17th July, Guimarães, Portugal. ISBN: 978-989-97050-5-0
  7. Soares, J.C. & Sousa, S.D. (2016), Gestao dos custos da qualidade em apoio a tomada de decisao, Congresso Tecnico Cientifico da Engenharia e da Agronomia CONTECC 2016, Foz do Iguacu, 29 de agosto a 1 de setembro de 2016.
  8. Simone R. Sarges, Marcelo Oliveira, Fernando Romero and Sérgio Sousa (2016) The dyad partnership-credibility and the qualification of suppliers, in proceedings of 2nd International Conference on Quality Engineering and Management!, pp445-457, July 13-15th 2016, Guimaraes, Portugal. ISBN 978-989-20-6814-5.
  9. Sousa, Sergio D.; Nunes, Eusebio P. and Lopes Isabel S (2016) Minimizing Operational Risk in a Manufacturing Process, Proceedings of 2100 Projects Association Joint Conferences, Vol 4(2016), pp133-140, ISSN 2183-3060.
  10. Sousa, Sergio D.; Rodrigues, Cristina and Nunes, Eusebio P. (2016), On the Estimation of Hospital Beds Occupancy After Hip Surgery, Proceedings of 2016 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM), Bali, Indonesia, December 4-7, pp 691-695.

2015

  1. Teixeira, H, Lopes, I. and Sousa, S., (2015) Prioritizing Quality Problems in SMEs: A Methodology, The TQM Journal (Q2@SJR), Vol. 27 Iss 1 pp. 2 - 21, http://dx.doi.org/10.1108/TQM-12-2012-0107.
  2. Sousa, Sergio D.; Nunes, Eusebio P. and Lopes Isabel S (2015) Measuring and Managing Operational Risk in Industrial Processes, FME Transactions (Q2@SJR), Vol 43 Iss 4, pp. 295-302 - doi:10.5937/fmet1504295S.
  3. Sousa, S. D; Lopes, I.S. and Nunes, E. P., (2015), Graph theory approach to quantify uncertainty of performance measures, International Journal for Quality Research (Q3@SJR), Vol. 9 Iss 1 pp37-50, ISSN 1800-6450.
  4. Morais, Valter; Sousa, Sergio and Lopes, Isabel, Implementation of a Lean Six Sigma Project in a Production Line, Lecture Notes in Engineering and Computer Science: Proceedings of the World Congress on Engineering 2015, WCE 2015, London, UK 1-3 July, 2015, ISBN: 978-988-14047-0-1, pp 847-852.
  5. Sousa, Sergio D.; Nunes, Eusebio P. and Lopes Isabel S., Uncertainty Characterization of Performance Measure: A Fuzzy Logic Approach, Springer (Chapter 34) in Transactions on Engineering Technologies, ISBN 978-94-017-7236-5.  DOI 10.1007/978-94-017-7236-5, pp. 485-499.
  6. Goran Putnik, Catia Alves, Carlos Carvalho, Sergio Sousa, Leonilde Varela, Vaibhav Shah, Helio Castro (2015), Social network-based education and learning factory as emergent forms of education and training: an application for quality management, 9th International Quality Conference, Kragujevac, Serbia, 5th of June 2015 pp. 641-646.
  7. Humberto Nuno Teixeira, Isabel Lopes, e Sergio Dinis Sousa (2015), Uma metodologia de diagnostico de problemas de qualidade em PME, Revista Fundicao, n. 273, 1o trimestre 2015, pp. 48-61.
  8. Rodrigues, Matilde A.; Leao, Celina P.; Nunes, Eusebio and Sousa, Sergio (2015) The use of Fuzzy approach to define risk acceptance boundaries, in proccedings of EURO 2015 27th European conference on Operational Research, Glasgow - UK 12-15 July 2015 (abstract and communication).

2014

  1. S . Sousa , E . Nunes and D . Antunes (2014) Lean Six Sigma in internal logistics: A case study (Chapter 17), IAENG Transactions on Engineering Sciences Special Issue of the International MultiConference of Engineers and Computer Scientists 2013 and World Congress on Engineering 2013, Edited by Sio-Iong Ao Alan Hoi-Shou Chan Hideki Katagiri Li Xu, CRC Press pp. 161-170, ISBN: 978-1-138-00136-7, DOI: 10.1201/b16763-18.
  2. Sousa, Sergio D.; Nunes, Eusebio P. and Lopes Isabel S. (2014) Using Fuzzy Logic to Characterize Uncertainty during the Design and Use Stages of Performance Measurement , Lecture Notes in Engineering and Computer Science: Proceedings of The World Congress on Engineering and Computer Science 2014, WCECS 2014, 22-24 October, 2014, San Francisco, USA, pp 936-941, ISBN 9749881925374.
  3. Rodrigues, Matilde A., Leao, Celina P., Nunes, Eusebio, Sousa, Sergio and  Arezes, Pedro (2014) The application of a fuzzy approach to the analysis of OSH practitioners level of risk acceptance, in Proceedings of the ASME 2014 International Mechanical Engineering Congress & Exposition IMECE2014 November 14-20, 2014, Montreal, Canada.
  4. Cavallare, M.; Sousa, S. and Nunes, E. (2014) Uncertainty assessment of performance indicators, in proceedings of PMA2014 - Performance Management: Designing the high-performing organization, 25-27 June, Aarhus, Denmark, n. 78.
  5. Atkinson, Simon Reay; Mitchell, Matthew; Wehbe, Aminah; Ainsworth, Harold; Harre, Michale and Sousa, Sergio (2014) Classifying and Systemising Uncertainty and Instability - a Dynamic social Network approach to Risk, in proceeding of: RISK 2014, At Brisbane, Queensland, Australia, Volume: Engineer Australia.
  6. Sousa, S. D; Lopes, I.S. and Nunes, E. P. (2014) On the quantification of uncertainty of performance measures, Proceedings of 2100 Projects Association Joint Conferences, Vol 1(2014), pp 188-193, ISSN 2183-3060.
  7. Fernandes, F. A. and Sousa, S. D. (2014) Aplicacao dos Metodos de Taguchi numa Empresa de Marroquinaria, in Qualidade em Acao: Casos de Aplicacao de Ferramentas e Metodologias da Qualidade, organized by: Rosa, M.J., Sa, P.M. and Sarrico, edicoes Silabo, Lisboa, ISBN 978-972-618-751-6., pp.121 - 138.

2013

  1. Sousa, S. D; Nunes, E. P. and Lopes, I.S. (2013) Uncertainty Components in Performance Measures, IAENG Transactions on Engineering Technologies - Special Issue of the World Congress on Engineering 2012, Yang, Gi-Chul et al. (eds), Springer, pp. 753-765. (ISBN 978-94-007-6189-6).
  2. Alves, R, F. Alvelos and S. Sousa (2013) Resource Constrained Project Scheduling with General Precedence Relations Optimized with SAT, L. Correia, L.P. Reis, and J. Cascalho (Eds.): EPIA 2013, Lecture Notes in Computer Science, 8154, pp. 199-210. Springer, Heidelberg (2013).
  3. Antunes, D.; Sousa, S.D. and Nunes; E.P. (2013) Using project Six Sigma and Lean concepts in internal logistics, Lecture Notes in Engineering and Computer Science: Proceedings of the World Congress on Engineering 2013, WCE 2013, London, UK 3-5 July, pp. 414-419. (ISBN: 978-988-19251-0-7), 2013.
  4. Fernandes, F.; Sousa, S. D., and Lopes, Isabel (2013) On the use of Quality Tools: a case study, Lecture Notes in Engineering and Computer Science: Proceedings of the World Congress on Engineering 2013, WCE 2013, London, UK 3-5 July, 2013, pp. 634-639. (ISBN: 978-988-19251-0-7).
  5. Cavallare, M.A.,Sousa, S.D.,Nunes, E.P. (2013) Data quality assessment for performance measures in the area of safety and health at work, in Occupational Safety and Hygiene - Arezes et al. (eds), Taylor & Francis Group, London, 2013 (ISBN 978-1-138-00047-6), pp. 547-551.
  6. Lopes, I., Sousa, S. and Nunes, E. (2013) Quantification of Uncertainty of Performance Measures Using Graph Theory, XI Congreso Galego de Estatistica e Investigacion de Operacions, Coruna, Spain, 24-26 October 2013 (ISBN: 84-695-8723-4), pp264-269.
  7. Cavallare, M.; Sousa, S.D. and Nunes; E.P. (2013) Avaliacao da Qualidade dos dados em Medidas de Desempenho na area de Seguranca e Saude no Trabalho proceedings book of the International Symposium on Occupational Safety and Hygiene - SHO2013, Guimaraes, 14 e 15 Fevereiro, 2013, pp 92-93 ISSN 2182-8482.

2012

  1. Sousa, S. D; Nunes, E. P. and Lopes, Isabel (2012) Data Quality Assessment in Performance Measurement, Lecture Notes in Engineering and Computer Science: Proceedings of the World Congress on Engineering 2012, WCE 2012, London, UK 4-6 July, 2012, pp. 1530-1535, ISBN 978-988-19252-2-0. This paper received, in 2012, from the International Association of Engineers (IAENG). the Certificate of Merit for The 2012 International Conference of Manufacturing Engineering and Engineering Management.
  2. Soares, Joao C.; Sousa, S. D and Nunes, E. P. (2012) Application of the Three Realities Approach to Customer Complaints Analysis in the Motorcycles Industry, International Conference on Industrial Engineering and Operations Management - XVIII ICIEOM, Guimaraes, Portugal 9-11 July 2012.
  3. Teixeira, Humberto; Lopes, Isabel and Sousa, S. D (2012) Diagnosis of quality problems in a footwear SME, Lecture Notes in Engineering and Computer Science: Proceedings of the World Congress on Engineering 2012, WCE 2012, London, UK 4-6 July, 2012, pp 1438-1443, ISBN 978-988-19252-2-0. This paper received, in 2012, from the International Association of Engineers (IAENG). the Certificate of Merit for The 2012 International Conference of Manufacturing Engineering and Engineering Management. 
  4. Abreu, Patricia; Sousa, S. D. and Lopes, Isabel (2012) Using Six Sigma to improve complaints handling, Lecture Notes in Engineering and Computer Science: Proceedings of the World Congress on Engineering 2012, WCE 2012, London, UK 4-6 July, 2012, pp. 1363-1368, ISBN 978-988-19252-2-0.
  5. Teixeira, H.; Lopes, I. S. and Sousa, S. D. (2012) A methodology for quality problems diagnosis in SMEs, in proceedings of ICIESM 2012: International Conference on Industrial Engineering and Systems Management, Paris, France, 15-26 April, 2012, pp794-799.

2011

  1. Lopes, Isabel; E. P. Nunes, S. D. Sousa, and D. Esteves (2011) Quality improvement practices adopted by industrial companies in Portugal, Lecture Notes in Engineering and Computer Science: Proceedings of the World Congress on Engineering 2011, WCE 2011, 6-8 July, 2011, London, UK, pp.696-701, ISBN: 978-988-18210-6-5. 
  2. Sousa, S.D.; E. P. Nunes and Isabel Lopes, (2011) On the characterisation of uncertainty in Performance Measurement systems. In Putnik G. D., Avila P. (Eds.), Business Sustainability 2.0. Guimaraes: School of Engineering - University of Minho; Porto: ISEP - School of Engineering - Polytechnic of Porto. pp. 82-88, 2011.
  3. Nunes, E. P.; Sousa, Sergio and Lopes, I. S. (2011) Modelling uncertainty in decision making: fuzzy performance measures and fuzzy target, X Congreso Galego de Estatistica e Investigacion de Operacions, Pontevedra, 3–5 November, 2011.
  4. Idrogo, A. A. Paladini E. P.; Arezes P.M.; Sousa, S.D. (2011) Sistema Integrado de Gestao - SIG: Um modelo para as PMEs (Integrated Manegement Systems - SIG: A model for SMEs), in proceedings of the Coloquio Internacional de Seguranca e Higiene Ocupacionais - SHO2011 (International Symposium on Occupational Health and Hygiene), Guimaraes, 10 e 11 Fevereiro, 2011, pp309-313. 

2010

  1. Sousa, S.D. and Aspinwall, E.  (2010) Development of a performance measurement framework for SMEs, Total Quality Management & Business Excellence (Q1@SJR), vol. 21: 5, 2010, pp.475-501.
  2. Riesenberger, Carlos and Sousa, S. D. (2010) The 8D methodology: an effective way to reduce recurrence of customer complaints?, Lecture Notes in Engineering and Computer Science, vol.2185: 1, 2010, pp.2225-2230.
  3. Lopes, I.S.; Moreira, E, and Sousa, S. D. (2010) Improvement of after-sales maintenance service using TPM principles, in proceedings of the ESREL 2010 Annual Conference, Rhodes – Greece, 5-9 September 2010, pp158-166 - ISBN 978-0-415-60427-7.
  4. Sousa, S. D and Nunes, E. (2010) Introducing and managing uncertainty in Performance Measurement Systems, EURO XXIV 2010 Lisbon: 24th European Conference on Operational Research, Lisbon, Portugal, 11-14 July, 2010 (abstract + oral communication).
  5. Sousa, S.D. and Nunes, E. (2010)  On the design of a sustainable performance measurement system (PMS) in a turbulent environment, in Putnick G. D. and Avila P. (Eds.), Business Sustainability I, Guimaraes: School of Engineering - University of Minho; Porto: ISEP - School of Engineering - Polytechnic of Porto; 2010, pp127-134 - ISBN 978-972-8692-48-3
  6. Riesenberger, Carlos and Sousa, S. D. (2010) Application of the Six Sigma methodology in customer complaints management, in program and proceedings of the 21st Annual conference of the Production and Operations Management Society - POM 2010, Edited by Mark D. Hanna, Vancouver, Canada, May 7-10, 2010, 22pp - ISBN 9780615365657.

2009

  1. Nunes, E. and Sousa, S. D. (2009) Fuzzy Performance Measures in a High Uncertainty Context, in proceedings of the IX Congreso Galego de Estatistica e Investigacion de Operacions, Ourense, 12-14 November, 2009, pp329-334.

2008

  1. Neto, H., Arezes, P.M., Sousa, S.D. (2008) New performance indicators for the Health and Safety domain: a benchmarking use perspective, ESREL 2008 & 17th SRA-Europe Conference, Valencia - Spain , 22-25 September, pp761-765.
  2. Sousa, S.D. and Nunes, E. (2008) On the design of a sustainable performance measurement system (PMS) in a turbulent environment, First international conference on Business Sustainability, 2008, 25-27 June 2008, Ofir, Portugal (oral presentation).
  3. Barros, Susana and Sousa, S. D. (2008) O contributo das quatro matrizes do QFD para um sistema de melhoria continua, 33o Coloquio da Qualidade, 12 a 14 de Novembro, Evora, 2008 (abstract+ oral communication).
  4. Neto, H.; Arezes, P.M. and Sousa, S.D. (2008) Novos Indicadores de Desempenho em Matéria de Seguranca e Saúde no Trabalho: Perspectiva de Utilizacao em Benchmarking, in proceedings of the Coloquio Internacional sobre Seguranca e Higiene Ocupacionais - SHO2008, Guimaraes, 7 e 8 Fevereiro, 2008, pp. 203-206.

2007

  1. Sousa, Sergio D., (2007) The continuous improvement process in practice, in proceedings of the ICQR 2007, The fifth international conference on quality and reliability, 5-7 November 2007, Chiang Mai, Thailand, pp118-122.

2006

  1. Sousa, Sergio D., Aspinwall, Elaine M., and Rodrigues, A. Guimarães (2006) Performance measures in English small and medium enterprises: survey results, Benchmarking - an International Journal (Q2@SJR), vol. 13, no. 1/2, 2006, pp.120-134. This paper received, in 2007, from the Emerald Literati Network, the Highly Commended Award in the category of Managing Quality.
  2. Sousa, S.D. and Aspinwall, E., Quality improvement in SMEs through performance measurement, proceedings of the 11th World Congress for Total Quality Management, 2006, Wellington, New Zealand.

2005

  1. Sousa, Sergio D., Aspinwall, Elaine M., Sampaio, Paulo, and Rodrigues, A. Guimarães, Performance measures and Quality Tools in Portuguese small and medium enterprises: survey results, Total Quality Management and Business Excellence (Q1@SJR), vol. 16, no. 2, 2005, pp.277-307.
  2. Sousa, Sergio D., (2005) Quality improvement measures in SMEs", PhD thesis, School of Manufacturing and Mechanical Engineering, University of Birmingham, 2005.

2003

  1. Sousa, Sergio D., Aspinwall, Elaine M., and Rodrigues, A. Guimaraes  (2003) Performance measures in English small and medium enterprises: survey results, Business Excellence I - performance measures, benchmarking and best practices in new economy, edited by Goran D. Putnik and Angappa Gunasekaran, pp. 280-286.

Paper reviews

...

2022

The TQM Journal 

2021

The TQM Journal 

Sustainability

IJIETAP

2020

The TQM Journal – review submitted in January 2020

2019

The TQM Journal – review submitted in 2019

International Journal of Construction Management - review submitted in 2019

2018

The TQM Journal – review submitted on October 15th of 2018

2017

Benchmarking: an International Journal - review submitted on August 3rd of 2017 

2016

The TQM Journal – review submitted on September 9th of 2016

Business Process Management Journal - review submitted on January 11th of 2016

2015

The TQM Journal – review submitted on April 14th of 2015

2014

Journal of Innovation Management -  review submitted on November 18th of 2014

The TQM Journal – review submitted on July 14th of 2014; Review submitted on September 29th of 2014

Benchmarking: an International Journal - review submitted on April 23rd of 2014 

The TQM Journal – review submitted on February 18th of 2014

2013

The TQM Journal – review submitted on September 4th of 2013

 Benchmarking: an International Journal - review submitted on August 2nd of 2013 

. WORK: A Journal of Prevention, Assessment, and Rehabilitation - two reviews submitted on July 31st of 2013 

. Business Process Management Journal – review submitted on May 24th of 2013

· The TQM Journal – review submitted on 26-2-2013

2012

·Benchmarking: an International Journal - review submitted on November 9th of 2012 

 Business Process Management Journal – review submitted on March 1st of 2012

2010

· Benchmarking: an International Journal

2009

· Business Process Management Journal – review submitted on January 17th of 2009

· Business Process Management Journal – review submitted on October 28th of 2009

2008

· Management Research News – review submitted in 24th April 2008

Member of international scientific committee:

2025

FAIM 2025 - The 34th International Conference  on Flexible Automation and Intelligent Manufacturing, New York, USA, June 21-24th.

(...)

2024

IEEM2024 - The IEEE International Conference on Industrial Engineering and Engineering Management (IEEM), Bangkok, Thailand, 15-18 December

ICQEM 2024 - 6th International Conference on Quality Engineering and Management! Girona, Spain, 13-14 June.

FAIM 2024 - The 33rd International Conference  on Flexible Automation and Intelligent Manufacturing, Taichung, Taiwan, 23-26 June.

2015

 The International Conference of Manufacturing Engineering and Engineering Management (ICMEEM) of the World Congress on Engineering - London.

International Symposium on Occupational Safety and Hygiene - SHO2015 - Portugal.

2014

 The International Conference of Manufacturing Engineering and Engineering Management (ICMEEM) of the World Congress on Engineering - London.

1st International Conference on Quality Engineering and Management - Portugal

International Symposium on Occupational Safety and Hygiene - SHO2014 - Portugal.

2013

. Conference of the Portuguese Society for Engineering Education (CISPEE) - Portugal.

. Conference on Industrial Engineering and Operations Management (IEOM) 2014.  

. The International Conference of Manufacturing Engineering and Engineering Management (ICMEEM) of the World Congress on Engineering (WCE 2013) - London

Third International Conference on Business Sustainability 2013 - Management, Technology and Learning for Individuals, Organisations and Society in Turbulent Environments - Portugal.

 

 

Last update: January 27th, 2025

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